Freshdesk
Overview
How to Integrate Freshdesk with Bubobot
1. Go to Integrations in your Bubobot dashboard.
2. Select Add integration.
3. Choose Freshdesk as the integration type.
4. Friendly name: Enter a friendly name for the integration to easily identify it later.
5. Freshdesk API Key: Paste the API Key for your Freshdesk account.
6. Domain: Enter your Freshdesk domain.
7. Email: Enter the email you would like to receive the notifications.
8. Subject: Enter the subject for the notification email from Bubobot.
9. Priority: Set a priority for the incident - Low, Medium, High, or Urgent.
10. Status: Set a status for the incident response - Open, Pending, Resolved, or Closed.
11. Affecting Monitors: Choose to apply this integration to your existing or future monitors.
12. Click Save integration to complete the setup.
Details
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