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Freshdesk

Freshdesk

Overview

How to Integrate Freshdesk with Bubobot

1. Go to Integrations in your Bubobot dashboard.
2. Select Add integration.
3. Choose Freshdesk as the integration type.
4. Friendly name: Enter a friendly name for the integration to easily identify it later.
5. Freshdesk API Key: Paste the API Key for your Freshdesk account.
6. Domain: Enter your Freshdesk domain.
7. Email: Enter the email you would like to receive the notifications.
8. Subject: Enter the subject for the notification email from Bubobot.
9. Priority: Set a priority for the incident - Low, Medium, High, or Urgent.
10. Status: Set a status for the incident response - Open, Pending, Resolved, or Closed.
11. Affecting Monitors: Choose to apply this integration to your existing or future monitors.
12. Click Save integration to complete the setup.

Details

DeveloperFreshworks
Categorysupport
DocumentationLearn

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